Keep the day moving
Support for every packed table.
Order, care, delivery and membership help from support@greenparadisepubb.shop or +44 7671335174.
Frequently carried questions
Where do you ship?
We ship worldwide to the destinations available at checkout. Standard domestic delivery is estimated at 3–6 business days after dispatch; international delivery is usually 6–14 business days. Duties may be collected by the destination authority.
Can I return a food-contact item?
Unused, complete items in their original packaging can be returned within 30 days, or 60 days for active paid members. Once a food-contact surface has been used, it cannot be returned for hygiene reasons unless it is faulty.
How long will a cool bag keep food safe?
No fixed duration can guarantee safety. Insulation slows temperature change, while ambient temperature, packing, opening and starting temperature all matter. Keep perishables cold and follow official food-safety guidance.
Do you sell drink or fire products?
We sell tableware and hosting pieces only. We do not sell or deliver alcohol. We do not sell grills, charcoal, fuel, fire starters or open-flame products.
How do I cancel membership?
Use the secure membership portal with the customer reference from your receipt, or contact support. Access continues to the end of the paid period; quarterly physical items already dispatched are not reversed by cancellation.